Who Can Stay
Our shelter is open to women and their children who are experiencing domestic violence or are in an unsafe home situation. Children are welcome. Male children are welcome up to the age of 17 when accompanied by their parent or guardian. Pregnant women are welcome.
Service animals are welcome. Please bring your animal's documentation or licence when you arrive. We have a fenced yard on site, and we make every effort to keep animals with their owner. Types of service animals we have accommodated include guide dogs, hearing dogs, and bed-bug-sniffing dogs. If you have a pet that is not a licensed service animal, please call us before arriving.
You do not need a referral. You do not need to have left before. You can call from anywhere.
What we provide
Our shelter has 6 beds. Everything is free. You will not be billed for anything.
A place to sleep
Private and secure
Hot meals and groceries
Provided throughout your stay
Emergency clothing
If you arrive with nothing
Free laundry
On site
Personal care items
Everyday essentials
Emergency transportation
To get you here safely
Counselling and support
Lay counselling and emotional support
Advocacy and referrals
Help connecting to other services
Outdoor space
A private deck and yard
Phones and supplies
Access to phones and basic supplies
How long you can stay
Most stays are 5 to 7 days. This gives you time to get steady, assess your options, and connect with longer-term support.
We do not push you out unprepared. Before you leave, we work with you on what comes next: transitional housing, outreach follow-up, connections to legal aid or income support, or another plan that fits your situation. Our outreach team can continue to support you in the community after your stay.
How to access our shelter
Call our crisis line: 780-827-1791. We answer evenings and weekends.
Do not come to the building without calling first. We do not have a walk-up intake. This is for your safety and the safety of everyone in the shelter.
We talk with you
About your situation, at your pace.
We make safe arrangements
For you to arrive safely.
We meet you when you get here
A staff member will be there.
If you cannot call safely, you can ask a trusted person to call on your behalf.
How we keep everyone safe together
Our guidelines exist to protect the privacy and safety of everyone in the house.
- The location of the shelter is kept strictly confidential. Please do not share it.
- Visitors are not permitted inside the shelter.
- Smoking is permitted in designated outdoor areas.
- Alcohol and non-prescribed drugs are not permitted on the property.
- Mealtimes and quiet hours are set to help everyone rest.
Your intake worker will walk you through everything when you arrive. There is no expectation that you memorize anything in advance.
What Comes Next
Leaving the shelter does not mean leaving our support. Our outreach team can stay connected with you in the community. We can help you with:
- Finding transitional or longer-term housing
- Connecting with legal aid, income support, and family services
- Continuing counselling and advocacy
- Safety planning for your next steps
You do not have to figure out what comes next on your own.
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